TERMS AND CONDITIONS
Welcome to the www.forevayoung.co.uk website terms and conditions.
Please read through these carefully before registering your trade account and placing an order.
By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Before filling in the registration form or placing an order, if you have any queries relating to these terms and conditions, please email us at email@example.com we may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. Different Terms and Conditions of the customer shall not apply unless their validity is agreed in written form between both parties.
Use of this site:
The content of this site is owned by or licensed to FOREVA YOUNG,You may not copy, reproduce, share, modify, sell, display, post or transmit any part of this site without written permission of FOREVA YOUNG. You may view pages only for your own personal use. FOREVA YOUNG may suspend, alter, restrict or terminate access to or use of this site at any time.
Use of www.forevayoung.co.uk is purely for trade customers (business to business). Following (but not limited to) conditions apply
- You must be a clothing retailer, the owner or a representative of clothing retail related business registered as a company or individual trader
- You must be able to provide satisfactory proof if required about your business, company registration number, proof of address or contact details or that you plan to start a new business in clothing related sector.
- We reserve the right to accept or refuse your trade application to access www.forevayoung.co.uk or terminate your account if it remained inactive for 6 months.
The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and you will notify us immediately of any changes to the Personal Information by contacting us by e-mail or by changing in your ‘My Account’ area of the website. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. Please note that a member of staff will contact you to authenticate your account.
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
Description of products:
Each Product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, colours, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy and only be obliged to package and ship the goods upon receipt of the full purchase price and the shipping and packaging expenses.
First time customers must register before being able to order from us online. Once your account has been activated (please note this can take up to 3 days, though is usually no more than one) you will be able to view full product information and place an order.
If you have a promotional code click here.
If you want to contact our customer service click here.
As your product is shipped from our warehouse we will send you a dispatch confirmation email. Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered unless we have notified you that we do not accept your order or you have cancelled it in accordance with our conditions set out below. Non acceptance of an order may take place in the following circumstances [but not limited to]:
- The product you ordered being unavailable from stock.
- Our inability to obtain authorization for your payment.
- The identification of a pricing or product description error.
- You not meeting the eligibility to order criteria set out in the main Conditions of Use.
- The contract will be concluded in English.
Refusal of transaction:
We reserve the right to withdraw any Products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from this Website whether or not that Product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. To be eligible to purchase Products on this Website and lawfully enter into and form contracts on this Website under English law you must:
- Register by providing your real name, Business name, phone number, postal/delivery address, e-mail address, payment details and other requested information.
- Possess a valid credit or debit card issued by a bank acceptable to us
By making an offer to buy a Product, you specifically authorize us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.
All prices are stated in Pounds Sterling and exclude VAT and delivery at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the Products ordered plus delivery charges as set out below. Payment can be made by any of the methods specified in the payment section of this Website and payment will be debited and cleared from your account prior to dispatch of orders. You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
Payment information HERE:
Please email a copy of the receipt of payment to firstname.lastname@example.org once the transfer has been made.
- Cash payment can be made by those collecting goods from our London showroom only.
- Cheques are not preferred.
We accept Bank Transfers from overseas. All payments must be in Sterling to the above bank account mentioned in the order email as well displayed at checkout screen. When transferring monies, please ensure that we receive the FULL amount requested in settlement of your order confirmation / invoice. Your order will not be shipped until the full amount is paid. You are responsible for additional bank charges applied by your bank. You should make this clear to your bank during the transfer.
All goods remain the property of FOREVA YOUNG until paid for in full.
For Shipping & Returns click here:
You may also provide your own shipper. Please note that we require a shipping certificate for export customers (a refundable VAT deposit may be taken). Please email email@example.com for more information.
Taxes and Import Duties:
We don't charge UK taxes on export orders outside EU therefore all applicable custom fees, taxes and import duties are the sole responsibility of the customer. Custom authorities require that we state the correct value of your order on the invoice included with your package. All import duties vary from country to country and we have no control over it. If customer fails to pay such duties which results in package being returned to us, we reserve the right to charge you shipping for both ways and restock fee of up to 25% of goods value.
Non UK EU customers who are VAT registered must provide their valid VAT number in order to qualify for NON VAT Export billing and invoices. If at any time, their VAT number becomes invalid, they must inform us immediately by email to firstname.lastname@example.org We may also require satisfactory proof of VAT registration at any time.
FOREVA YOUNG keep all personal information completely confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:
Processing your order
For statistical purposes to improve this Website and its services to you
To serve website content and advertisements to you
To administer this website
If you consent, to notify you of products or special offers that may be of interest to you
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail, Sales Representative’s visit to your business address or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. When you create a shopping account while ordering online you will be given the option to receive information from www.forevayoung.co.uk by e-mail, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes please e-mail us.
Your Personal Information may be disclosed to other reputable third parties who will help process your order. FOREVA YOUNG requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled to do so.
Right to Use Copyrighted Images:
Our high quality images are intended to enhance your business and increase sales. Customers are permitted to use product images for items that have been purchased from FOREVA YOUNG and must be able to provide a valid invoice upon request. Pictures can only be used for the resale of products in your B2C environment (Business to consumer). This includes marketing / advertising and promotional activities within your own retail store or website.
The "right to use" images expires once purchased quantity is sold out unless permission is granted in writing. The content of this site is owned by or licensed to FOREVA YOUNG, and we may suspend, alter, restrict or terminate access to product images at any time. The "right to use" images only applies to FOREVA YOUNG product images and does not include any celebrity or blogger images.
B2B customers are not permitted to use or distribute our images without written permission.